Anybody With The Ticket Office Around

[Frogs On A Plane]

Tried to renew my tickets yesterday, but there was no link to renew. Just kept asking me for my activation code and pin, which I called in and got last week.

I don’t know if anything can be done but I’ve had these tickets for around a decade...

 

[flyfishingfrog]

Tried to renew my tickets yesterday, but there was no link to renew. Just kept asking me for my activation code and pin, which I called in and got last week.

I don’t know if anything can be done but I’ve had these tickets for around a decade...

Call them Monday or even go to the baseball game today and ask around

No one has been able to move or upgrade or add yet so your seats are still there and they will fix it

 

[The Artist Formerly Known as PhormerPhrog]

You're supposed to do them through your gofrogs.com account. Go to Tickets and sign in. If you call Monday and get a woman, hang up and call again. She won't be in a mood to help.

 

[DeFrog]

You're supposed to do them through your gofrogs.com account. Go to Tickets and sign in. If you call Monday and get a woman, hang up and call again. She won't be in a mood to help.

Call DAN in the ticket office. He’s great to work with.

 

[The Artist Formerly Known as PhormerPhrog]

Call DAN in the ticket office. He’s great to work with.

Dan's the man. Anne, Nan, Fran or whatever her name is is not.

 

[PO Frog]

You're supposed to do them through your gofrogs.com account. Go to Tickets and sign in. If you call Monday and get a woman, hang up and call again. She won't be in a mood to help.

What do you think she would have done the night before?

 

[Peacefrog]

What do you think she would have done the night before?

I have a theory.

 

[cdsfrog]

Tried to renew my tickets yesterday, but there was no link to renew. Just kept asking me for my activation code and pin, which I called in and got last week.

I don’t know if anything can be done but I’ve had these tickets for around a decade...

Same exact problem yesterday. I emailed them telling the same thing they responded last night saying the link should be there. It was finally. I logged on via my laptop, was not showing up on my phone.

Email sent to tickets@tcu.edu

 

[The Artist Formerly Known as PhormerPhrog]

It is frustrating that you can't make changes to your renewal on line. I went from 2 to 1 ticket since my wife hasn't been to a game in 2 years but it would only allow me to purchase two...which is why I called in and wasted that woman's time.

 

[atofrog]

Tried to renew my tickets yesterday, but there was no link to renew. Just kept asking me for my activation code and pin, which I called in and got last week.

I don’t know if anything can be done but I’ve had these tickets for around a decade...

FOAP - sorry to hear you are having issues online. Please use link below to log into your online ticket account. You will need to enter your account # and whatever password you created previously. If still having trouble, please call on Monday. We will be happy to assist.

https://ev9.evenue.net/cgi-bin/ncom...=tcu&RSRC=&RDAT=&linkSource=SR&caller=appList

Thanks for your continued support!

Go Frogs!

 

[atofrog]

You're supposed to do them through your gofrogs.com account. Go to Tickets and sign in. If you call Monday and get a woman, hang up and call again. She won't be in a mood to help.

I apologize you did not have the best experience after calling the ticket office. We always appreciate hearing from our fans and want their feedback and interaction.

I know the phones were slammed busy one call after another all day Thursday and Friday. Still, that is no excuse. I apologize.

If interested in sharing, please call me at the ticket office next week. I would love to hear from you and your experience. Ask for Sean.

Thank you for your support!

Go Frogs!

 

[FROGLEGHOP]

Is there any particular reason why changes to the renewal orders are not allowed on online?

 

[flyfishingfrog]

Is there any particular reason why changes to the renewal orders are not allowed on online?

Last few years evidently people were accidentally reducing their seats without realizing it and it caused problems

So now they just say call them if you want to go down

 

[Realtorfrog]

The link took me awhile to find to renew. Wasn’t were I expected it to be but got it done.

Go Frogs!

 

[Ron Swanson]

Whenever I went to renew, I went to the website and followed the extremely-easy-to-follow instructions and then renewed them with zero problems.

 

[The Artist Formerly Known as PhormerPhrog]

Next year's renewal deadline will probably be before the bowl game.

 

[froginmn]

Last few years evidently people were accidentally reducing their seats without realizing it and it caused problems

So now they just say call them if you want to go down

I know a woman at work who's the same way.

 

[Realtorfrog]

Whenever I went to renew, I went to the website and followed the extremely-easy-to-follow instructions and then renewed them with zero problems.

what are instructions?

 

[Rose Bowl]

Hey ato, if we want to upgrade when will we be getting notification?

 

[Shorty]

Same exact problem yesterday. I emailed them telling the same thing they responded last night saying the link should be there. It was finally. I logged on via my laptop, was not showing up on my phone.

Email sent to tickets@tcu.edu

I had problems on my phone. I called the ticket office and they said no problems on their end. I tried on my computer and it worked. The link to renew was not showing up when I logged in on my phone.