Anyone can get their money back and keep their seats for next year. It’s literally spelled out in the email.I’m pretty disappointed in the way TCU is handling this.
They could have done this in a much more effective way with a similar end result.
They should have let everyone have the option to renew, do a one year pass, or simply drop their tickets permanently.
If you chose to renew or selected to opt out for one season, they still should have allowed those people to participate in the “upgrade” process.
Upgrading doesn’t always mean “upgrading” to better seats. Some times people do it with the intention of consolidating tickets, even if that means a worse location.
What if I wanted to still renew my tickets this year, but I renewed assuming I was going to be able to “upgrade” to a cheaper seat location? Or maybe I renewed my parking with the expectation I was going to be able to move to a cheaper spot this year?
Waiting until the last second to do this is so frustrating. Glad I haven’t renewed yet. I’m sure there were a lot people that would not have renewed if they knew upgrades would not be allowed and may have chosen to opt out of this season instead. Are those people going to be given the option to back out of their renewal and get their money back? Or is it too little too late for them?
Anyone can get their money back and keep their seats for next year. It’s literally spelled out in the email.
Have you thought that with situation being fluid that trying to jam upgrades into the mix would make it more difficult than necessary? I bet if you wanted to you could call the ticket office and “upgrade” to worse seats.
Btw, I knew this was coming before it was announced and predicted this type of response early this morning on a text thread.
Only if games are canceled.I missed it if it said we can get our money back if we already renewed.
Only if games are canceled.
Point being. TCU could have executed the same plan and still allowed upgrades. They would have just had to let the people opting out for this year participate too.
A lot of people already renewed by now. To take away people’s ability to upgrade after the fact is pretty [ Cumbie’s red zone playcalling ]ty by TCU. Especially if they don’t allow those people to retroactively Reverse their renewal.
I 99% guaranty that if you call the ticket office and tell them you aren’t comfortable attending games you will get a refund and keep your seats for next year.Yeah, I reread it and that’s my understanding as well.
Looks like I screwed up
Anyone can get their money back and keep their seats for next year. It’s literally spelled out in the email.
Have you thought that with situation being fluid that trying to jam upgrades into the mix would make it more difficult than necessary? I bet if you wanted to you could call the ticket office and “upgrade” to worse seats.
Btw, I knew this was coming before it was announced and predicted this type of response early this morning on a text thread.
“Our refund policy is risk free” —Jeremiah DonatiThere are two emails. One for those who have not renewed and one for those who have. I have renewed and the only refund my email offers is for games and/or seats affected by allocation. Maybe they will clarify.
I'm not bothered about whether I could seek a refund but confess I got a negative vibe from the changing the rules at the last minute regarding the upgrade option that was part of the renewal application process. Oh well, it is what it is.
I’m just going to be happy about football being played rather than being outraged about anything that doesn’t go my way exactly. We are in strange times. We need to be understanding and adaptable.
“Our refund policy is risk free” —Jeremiah Donati
If I’m wrong I’ll admit it happily and agree TCU is trying to screw over season ticket holders. I don’t believe that in any way until proven otherwise.
“Our refund policy is risk free” —Jeremiah Donati
If I’m wrong I’ll admit it happily and agree TCU is trying to screw over season ticket holders. I don’t believe that in any way until proven otherwise.
“Our refund policy is risk free” —Jeremiah Donati
If I’m wrong I’ll admit it happily and agree TCU is trying to screw over season ticket holders. I don’t believe that in any way until proven otherwise.