Oh man. I scheissed up so badly.
I had a flight on hold to phoneix with american airlines through my wife's account for $575 each. I paid $30 for a 7 day hold.
I also put an American flight on hold through my account on Advantage miles to Atlanta. I've done this countless times before without issue. I just always make sure not to include our Advantage numbers on both accounts for the flights on hold so that they don't get flagged as a double booking.
Unfortunately this time the flights did get flagged, and American cancelled my flight to Phoenix without notifying me at all. The flight was cancelled on the 29th, and if AA had at least sent me an email when that happened, I could have possibly rectified it.
But I didn't find out until just now when I went in to pay for my flight. I called customer service. They would not honor my previous fair and were telling me I was going to have to pay $2,800 per person now... and then said never mind, all flights on your day are now sold out.
I am absolutely sick to my stomach.