Fred Garvin
I service the entire Quad Cities Area
At the gate I asked a supervisor where the coupons were. He said at the concession stands. Thought it was a BS answer but didn't have time to haggle. Went to a concession stand, they acted like I was crazy asking for a coupon there. Not pleased with this new process.
Apparently handing them out after your ticket gets scanned does not work? Yet there are 3-4 people trying to give me a free program at that same spot??? How about killing two birds with one stone - put the coupons in the programs.
Another suggestion - make some attempt to communicate what is going on to both fans and workers when you change a policy / method of distribution.
Apparently handing them out after your ticket gets scanned does not work? Yet there are 3-4 people trying to give me a free program at that same spot??? How about killing two birds with one stone - put the coupons in the programs.
Another suggestion - make some attempt to communicate what is going on to both fans and workers when you change a policy / method of distribution.