• The KillerFrogs

2017 TCU Football Season Ticket Renewals

Peacefrog

Degenerate
atofrog said:
Peacefrog - thanks for renewing!  If you need to reduce your quantity, please call the ticket office prior to the March 24 deadline.  Reductions cannot be submitted online, must be done in person or on the phone.
 
Anticipating the next question, the online system is not very clean when it comes to reductions.  It is great for renewing and adding, but reductions can lead to errors.  The system won't allow you to be specific as to which seat(s) you want to release and which ones you want to keep.  So it releases all seats in your account.  Obviously a phone call is then required to figure out which specific seats you intended to keep/release.
 
Appreciate your support!
 
Go Frogs!
Thanks. Last year I never received an email about upgrade window. Any way to ensure I get notified this year? I would like better parking situation.
 

DaCrief

Active Member
tcumaniac said:
 
 
As far as I understand, the chances of you getting 4 together this season by only adding 2 is very unlikely because the "upgrade" period happens before you get to add 2 seats. 
 
Unless there were magically two empty spots next to your current seats, you won't be able to get them all next to each other until the "upgrade" period for the 2018 season. 
Thanks for the response. Seems out of order. Why would folks ever want to buy more tickets that aren't next to their current seats?
 

atofrog

Contributor
Peacefrog said:
Thanks. Last year I never received an email about upgrade window. Any way to ensure I get notified this year? I would like better parking situation.
 
Sorry to hear about last year.  Unfortunately, you are not the first person to report this.  We understand there was some confusion and errors when requesting to be on the upgrade option last year.  That is one of the reasons we made this a mandatory "yes/no" box when renewing online.  We believe this will help eliminate the same issue from last year.  This new option is a direct result of feedback we received from our fans.  Thank you for helping us get better.
 
A suggestion to keep in the back of your mind or to add to your calendar...we should be sending upgrade selection time emails around April 14th.  So if you have not received an email, please call us.
 
Go Frogs!
 

rtpfrog

Member
Shorty said:
ATO, I do not currently have parking but I'm interested in adding it. When in the process/how do I indicate that? Thanks
I was in the same state last year.  I called the ticket office and got put on the waiting list.  When the time came i was able to get parking.  The available spaces are limited but we were able to get a decent tail gate spot.
 

Volare

Full Member
Buried in here is the news that the South End Zone is going reserved (no more GA). Been thinking this was going to happen for several years. SEZ contains some of the few seats in the stadium that are always protected from rain/sun. Will be interesting to see what happens here...
 

TCUdirtbag

Active Member
DaCrief said:
Thanks for the response. Seems out of order. Why would folks ever want to buy more tickets that aren't next to their current seats?
 
Absolutely in order. Priority Point Account #800 doesn't get to, for example, add 6 more seats anywhere they want before Priority Point Accounts #801+ have had an opportunity to move to slightly better seats.  Allows the loyal fans to slowly improve their seats without giving more and more prime seats to the top accounts. 
 

TCUdirtbag

Active Member
Volare said:
Buried in here is the news that the South End Zone is going reserved (no more GA). Been thinking this was going to happen for several years. SEZ contains some of the few seats in the stadium that are always protected from rain/sun. Will be interesting to see what happens here...
 
Yeah, this was announced at the town hall last week.  Definitely time for this.  If I understand correctly, they're basically re-seating these former SEZ GA folks -- if you have SEZ GA you're guaranteed tickets, but will have to select actual reserved seats through the Ballena sytem during upgrades. So I suspect some current 400-level folks could swoop down into the SEZ and some of the current SEZ GA folks could end up in the 400 level or east side 200 corners. 
 

netty2424

Full Member
Peacefrog said:
Thanks. Last year I never received an email about upgrade window. Any way to ensure I get notified this year? I would like better parking situation.
The family friendly Ballena selection software doesn't recognize porn domains, i.e. Peacefrog@punishtube.com. I would recommend opening a gmail acct.
 

NNM

I can eat 50 eggs
netty2424 said:
The family friendly Ballena selection software doesn't recognize porn domains, i.e. Peacefrog@punishtube.com. I would recommend opening a gmail acct.
 
OK.  That reminds me of a pretty good family story.  
 
My dad and uncle, both TCU lettermen back in the 50s, were having a relaxing Christmas together a few years ago.  My cousins had given my aunt a new laptop for Christmas, and recommended that she set up a hotmail account.  
 
Well, she got the machine unpacked and everyone settled in for a post-present chat.  She was quite quietly occupied setting up her new email account for quite some time--over an hour.  
 
Finally, she admitted that she couldn't quite figure out how to set up an email account with the interesting site hotmale.com.  
 
I've never visited that site, but can imagine why it was so intriguing to her for so long!
 

James Penny

Active Member
TCUdirtbag said:
 
Yeah, this was announced at the town hall last week.  Definitely time for this.  If I understand correctly, they're basically re-seating these former SEZ GA folks -- if you have SEZ GA you're guaranteed tickets, but will have to select actual reserved seats through the Ballena sytem during upgrades. So I suspect some current 400-level folks could swoop down into the SEZ and some of the current SEZ GA folks could end up in the 400 level or east side 200 corners. 
I hope this isn't the case. It's one thing to change general admission to having assigned seats... but kicking people out of their existing seats/section simply to assign seat numbers would be a poor decision to make.

I've had SEZ tickets since the beginning and I'll be really upset if I end up in the 400s simply due to numbering the seats instead of general admission.

Can you clarify ATO? Will existing South EZ ticket holders be guaranteed a spot in the South EZ???
 

Fred Garvin

I service the entire Quad Cities Area
James Penny said:
I hope this isn't the case. It's one thing to change general admission to having assigned seats... but kicking people out of their existing seats/section simply to assign seat numbers would be a poor decision to make.

I've had SEZ tickets since the beginning and I'll be really upset if I end up in the 400s simply due to numbering the seats instead of general admission.

Can you clarify ATO? Will existing South EZ ticket holders be guaranteed a spot in the South EZ???
 
 
Generally speaking, no one is guaranteed anything.  It is all based on priority points. However, if you have been a SEZ season ticket holder for a while, I doubt those seats will be gone that quickly.
 

Bob Sugar

Active Member
Fred Garvin said:
 
 
Generally speaking, no one is guaranteed anything.  It is all based on priority points. However, if you have been a SEZ season ticket holder for a while, I doubt those seats will be gone that quickly.
Agree. I cannot imagine there would be enough people opting to move down there, that were not already there. Could be wrong though.
 

Peacefrog

Degenerate
James Penny said:
I hope this isn't the case. It's one thing to change general admission to having assigned seats... but kicking people out of their existing seats/section simply to assign seat numbers would be a poor decision to make.

I've had SEZ tickets since the beginning and I'll be really upset if I end up in the 400s simply due to numbering the seats instead of general admission.

Can you clarify ATO? Will existing South EZ ticket holders be guaranteed a spot in the South EZ???
Honestly if this were to happen I will be pretty damn pissed. If I get stuck in 400's instead of SEZ I will have to rethink whether I want seats going forward.
 

TRF51

Active Member
Just curious since it seems we have some knowledgeable people here, I had the frog pack or whatever they called it so I had 4 tickets in the South End Zone which was great. I just renewed today (somewhat significant price increase), am I guaranteed to have 4 tickets next to each other? If not will I be able to get a refund?
 

Purp

Active Member
ATO, Is  the tennis lot still first come first served?  Is there any space available?  We're planning to move down there with some friends if there is room.
 
Top